Shipping policy

Last Updated: June 25, 2026

Shipping Destinations

We currently ship worldwide.

Shipping Times

• Processing Time: 1–3 business days (orders are processed Monday–Friday)
• Delivery Estimates (after dispatch):
  • United States: 5–12 business days
  • Europe: 5–10 business days
  • Rest of the World: 10–20 business days

Please note that these are estimates. Delivery times may vary due to customs, holidays, or unforeseen delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer both standard and tracked shipping options.

Order Tracking

All orders include tracking. You will receive a tracking number via email once your order has been shipped.

Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These fees are not included in the product price or shipping cost.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us at support@crystalcharms.net. We will work with the shipping carrier to resolve the issue.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for packages sent to incorrect addresses provided by the customer.